Assistance readiness
Support for breakdowns, towing coordination, battery jump-starts, tyre help, fuel assistance, lockout support, and emergency routing.
Roadside assistance infrastructure for modern mobility businesses.
GoRoute is a private limited company delivering roadside assistance solutions through service coordination, partner network operations, and customer-first mobility support workflows.
Built for the road
Fast coordination when customers need help most.
India-focused operations
Processes shaped for Indian roads, varied vehicle categories, partner availability, and high-volume customer support needs.
Partner-ready model
Flexible assistance programs for insurers, automotive brands, fleet owners, dealerships, mobility platforms, and service providers.
Solutions
Roadside assistance programs that scale with your business.
Program Design
Define assistance coverage, service categories, escalation paths, partner SLAs, and customer communication journeys.
Service Network Coordination
Coordinate towing, on-site fixes, mechanic dispatch, battery support, tyre replacement help, and other roadside workflows.
Customer Assistance Operations
Enable responsive support for stranded customers with structured intake, location capture, status updates, and resolution tracking.
Fleet and Brand Support
Build assistance layers for commercial fleets, rental operators, OEM-linked programs, dealerships, and warranty extensions.
Operating focus
Designed for clear handoffs from request to resolution.
Roadside assistance depends on coordination under pressure. GoRoute, a private limited company, keeps the operating model practical: collect the right details, identify the right support option, route the case, and keep customers informed until the issue is resolved.
01Case intake
02Service matching
03Dispatch coordination
04Closure tracking
Product
RoadAssist+ is a GoRoute app built for customer-facing roadside assistance.
GoRoute is a private limited company. RoadAssist+ is a product of GoRoute that focuses on customer assistance experiences, while GoRoute provides the company, operating network, and partnership foundation behind the service.
Visit RoadAssist+Contact
Build or improve your roadside assistance program.
Share your requirement and the GoRoute team will respond from support@goroute.in.
Emailsupport@goroute.in
Phone+91 88483 32698